PRIVACY POLICY

Last Updated: September 03, 2026

Welcome to KitabVault (“KitabVault”, “we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or use https://kitabvault.com/ (the “Website”) or purchase our digital products.

By using our Website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

Depending on how you use our Website, we may collect the following information:

A. Personal Information

When you purchase a product, contact us, or interact with our Website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Address, where required
  • Order and transaction details
  • Information you voluntarily provide to us

We only request information that is reasonably necessary to provide our services and process your purchases.

B. Payment Information

Payments may be processed through third-party payment gateways.

We generally do not directly store your complete debit card, credit card, UPI, or banking credentials on our servers.

Payment information may be collected and processed by the applicable payment provider according to its own privacy policy and security practices.

C. Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visits
  • General Website usage information

This information may be used for security, analytics, troubleshooting, and improving our Website.


2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Deliver purchased digital products
  • Send purchase confirmations and download/access information
  • Provide customer support
  • Respond to inquiries
  • Maintain and improve our Website
  • Improve our products and services
  • Prevent fraud, abuse, and unauthorized access
  • Maintain transaction and business records
  • Comply with applicable legal and regulatory requirements
  • Send important service-related communications

Where permitted by applicable law, we may also use your contact information to send promotional or marketing communications.

You may request to stop receiving marketing communications at any time.


3. Digital Product Delivery

KitabVault primarily sells digital products.

To provide you with access to your purchased products, we may need to use your:

  • Name
  • Email address
  • Order information
  • Payment confirmation
  • Account/access information

Your information may be shared with service providers that help us deliver digital products, process payments, send emails, host files, or provide customer support.


4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small files stored on your device that can help us:

  • Keep the Website functioning properly
  • Remember certain preferences
  • Understand Website traffic
  • Analyze user behavior
  • Improve Website performance
  • Measure advertising and marketing effectiveness
  • Provide relevant promotional experiences

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some Website functionality.


5. Analytics and Advertising

We may use third-party analytics and advertising services to understand how visitors interact with our Website and to measure the effectiveness of our marketing campaigns.

These services may use cookies, pixels, or similar technologies to collect information about Website visits and interactions.

Depending on the tools we use, these services may include platforms such as:

  • Google Analytics
  • Meta Pixel
  • Google Ads
  • Other analytics or advertising platforms

The specific services used by KitabVault may change over time.

You should review the applicable third-party privacy policies for more information about how those services process data.


6. How We Share Your Information

We do not sell your personal information as a product.

We may share necessary information with trusted third-party service providers that help us operate our business, including:

  • Payment processors
  • Digital-product delivery platforms
  • Website hosting providers
  • Email service providers
  • Analytics providers
  • Advertising platforms
  • Customer-support providers
  • Fraud-prevention and security services
  • Professional advisers
  • Government authorities or law-enforcement agencies where legally required

These third parties are expected to process information only for legitimate business, contractual, legal, or service-related purposes.


7. Data Security

We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.


8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing purchased products
  • Maintaining customer records
  • Processing transactions
  • Resolving disputes
  • Preventing fraud
  • Complying with legal, accounting, and regulatory obligations

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.


9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to certain personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Request information about how your personal data is processed
  • Raise a complaint regarding our handling of your information

To exercise applicable rights, contact us using the details provided below.

We may need to verify your identity before processing certain requests.


10. Marketing Communications

If you provide your email address or phone number, we may use it to send:

  • Order confirmations
  • Product access information
  • Customer-support communications
  • Important Website/service updates
  • Promotional offers, where permitted

You may opt out of promotional communications by following the unsubscribe instructions included in the communication or by contacting us.

Please note that you may still receive essential transactional or service-related communications.


11. Children’s Privacy

Our Website is not intentionally directed toward children who are unable to legally consent to the processing of their personal information.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.


12. Third-Party Websites

Our Website may contain links to third-party websites, payment providers, social-media platforms, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of third-party services before providing them with personal information.


13. International Data Processing

Some of our service providers may process or store information outside India.

Where this occurs, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and appropriate contractual or security safeguards.


14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our services
  • Our Website
  • Technology
  • Business practices
  • Legal or regulatory requirements

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy.